A practical intake checklist to help homeowners, tenants, landlords, property managers, and businesses get faster electrical review.
Quick answer
Send the property address, borough, property type, contact information, urgency, symptoms, safe photos, affected rooms or equipment, and any DOB, Con Edison, violation, inspection, or prior electrical documents. For dangerous conditions, call 911 or Con Edison first from a safe location.
- Address and borough
- Property type and access details
- Symptoms and urgency
- Safe photos and documents
Photos that help
Helpful photos may include the panel, breaker label, affected outlet or switch, meter area, violation notice, damaged equipment, charger location, commercial equipment nameplate, or access route. Photos should never require touching exposed wiring or opening unsafe equipment.
- Panel and meter photos if safe
- Affected device or equipment
- Document photos
- Parking or routing photos for EV chargers
Details that reduce delays
Include when the problem started, whether it is recurring, what equipment was running, whether tenants or business operations are affected, and whether access requires a super, landlord, tenant, gate code, or management approval.
- Timeline and recurrence
- Equipment involved
- Tenant or business impact
- Access and scheduling notes
When field verification is still required
Photos and descriptions help triage, but they do not replace field verification. Electrical recommendations depend on hidden wiring, equipment condition, load, access, code requirements, permits, inspections, and utility requirements where applicable.
- Hidden conditions
- Panel and service capacity
- DOB or Con Edison requirements
- Inspection readiness
What to Send Before Calling an Electrician in NYC FAQs
Should I send photos before calling?
Yes, if safe. Photos can speed up review, but urgent hazards should be handled by phone from a safe location.
What if I do not know the service size?
Send panel and meter photos if safe. The service still may need field verification.
Should tenants send landlord information?
Yes, if access or approval is required.
What if I have an emergency?
Call directly. For fire, smoke, arcing, shock hazard, downed wires, or immediate danger, call 911 or Con Edison first.
Can an estimate be final from photos?
Photos can help with initial review, but some work requires site assessment before final scope.
Should I send DOB or Con Edison documents?
Yes. Any permit, inspection, violation, or utility documents can help identify the next step.
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Need Help With an Electrical Issue in NYC?
If you are dealing with tripping breakers, damaged electrical equipment, an electrical violation, service upgrade planning, EV charger installation, or an urgent electrical issue, LED Electricians can review the situation and explain the next practical step.
Electrical service built around the property
We review the symptoms, property type, equipment, access, and project requirements before recommending the next step. Call to discuss urgent problems or use the form to request electrical service.